Waiting times physician

The first posts of this blog series demonstrated benefits to patients as well as physicians and nurses. While the previous post briefly illustrated how the hospital’s finance director can realize an important cost saving. These earlier articles offer plenty of features that could be of great value to the patient care responsible. Nevertheless, this paragraph provides a yet another list of additional features to support the care manager.

A first element to highlight is ‘differentiation’. This covers a set of possibilities towards different stakeholders. As an example, smart patient flow management can be tuned in order

  • to provide signals to staff. It may show an alert to the nurse in the plaster room that the next patient is less mobile for example.
  • to adapt the flow based on certain characteristics. For instance, provide priority to infants with same appointment time for a certain examination.
  • and more…
Patient call minor

Example for a patient call > 0-12 year old patient

The example on the right is a very “visual” differentiation using an animation. It shows a different patient call per age group on waiting room screens. In this scenario, it shows how a 0-12 years old gets called to the doctor, using the clinic’s paediatrics mascot. Obviously, this is not the most crucial part of making a clinic work well. However, it can all contribute to how a care manager wants to create a setting for receiving patients.


To measure is to know

The graph on top of this article shows a completely different type of feature. It is an example of a report that provides the 12 month evolution of a physician’s waiting times. It may compare this metric to other physicians in the same ward or even on a hospital level.

Moreover, these types of historical data can provide insight in polyclinic bottle necks. Partheas Flow displays this information in a dashboard. Next, we also offer APIs to business intelligence experts of your organization. The latter can make tailored reports for care managers.


Historic audit

Historic audit overview for patient whereabouts

One more example of use

Your organization receives frequent complaints from patients about long waiting timings? Patients claim that they have not been attended to for many hours? For each patient visit, the software keeps an audit track of patient’s movements and whereabouts. The historical trail helps your staff to accurately determine the validity of certain patient claims.


This is an article (4 out of 7) in the series “Why would a hospital have (no) intelligent patient flow management?“. Do you have specific questions or ideas for your hospital? Don’t hesitate to reach out to us via our contact page. Alternatively, write us an email at info@partheas.com.

ConsultationPartheas Flow