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Between 2014 and 2016, 2 universities of applied sciences completed a series of bachelor’s theses. In the case of Arteveldehogeschool (Gent, Belgium), this concerns 2 different academic years. All studies could provide some insights and inspiration to the hospitals. This allowed the hospital to compare its own working methods and processes of similar healthcare institutions. Naturally, the results also had a lot of added value for Partheas.

The studies were important to Partheas for several reasons. Firstly, only of the components studied provide the opportunity for numerical substantiation of certain claims. In addition, several of the studies also have their own specific scope. For example, the PXL (Hasselt, Belgium) study is conducting a specific study among patients into feedback on the application itself. By doing so, the students want to identify a number of points for improvement. Furthermore, just about all recommendations from it were also included in new versions of the software.

Overview of studies

The following studies were conducted during bachelor’s theses:

  • Comparative study of waiting room methods, a comparative study of 7 participating hospitals and their orthopedics (Artevelde University College, 2014). Conducted by: Amy Vierstraete, Jasmien Verhellen, Lars Vandecruys, Lien De Bruyne, Mélissa De Jaeger, Shirlynn De Beck – Project coach Lut Van Wesemael
  • Research into Waiting Room Optimization (Artevelde University College, 2015). Conducted by: Astrid Corsius, Chiara De Meurichy, Laura De Sutter, Katrijn De Vos, Femke Van De Sype, Nona Vansteenbrugge. – Project coach Thekla Roose.
  • Waiting room optimization – Comparative study of waiting room systems (PXL, 2016). Conducted by: Ilse Caubergh, Charlotte Van Hove – Supervisor: Hanne Moons.

A recurring element in all studies was a comparison between different hospitals for the “orthopaedics” consultations. Aside from the descriptive part, the study was made based on comparable and quantitative criteria, such as

  • the number of patients,
  • per half day, the number of doctors,
  • the number of nurses,
  • any MMA’ers,
  • analysis for means / peaks in patient flow,
  • calculation of maximum occupancy with constant resources,
  • different spaces m²,
  • and more.

For each hospital, the process of working methods in orthopaedics from appointment making to effective consultation was described. In each of the different academic years, students have also further developed a specific topic.


Participating hospitals

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All participating hospitals are either general hospitals or university hospitals in Flanders (Belgium). More specifically, it concerns

Upcoming blog posts will cover the findings of the individual studies.

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